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PROGRAMA AIR CONCIERGE

The Air Concierge program is a personalized air planning service designed to give guests greater flexibility and control over their flight arrangements.

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  • Before calling our Air Concierge Department, we recommend the following steps to allow you to finalize your air arrangements in one call.

    • Booking is deposited.
    • Guest Information Form (GIF) is completed.
    • Check flight availability using your preferred online flight finder.
    • Note any options that are your preferred schedule and routing - including the pricing you would pay independently for each of your chosen flights.
    • It helps to be flexible - can you travel an extra day or two prior or stay a day or two later?
  • After reserving your cruise, you may register your interest in exploring flight options during your booking call or at any time thereafter, whichever is most convenient for you. When your Air Concierge request window opens up to 270 days prior to your voyage, you will receive an automated email to begin the process.

  • A US$125 Air Concierge deposit per guest (up to US$250 per suite) is required to consult with the Air Concierge team. This deposit will be applied toward the cost of your airfare once arrangements are confirmed. Should you decide not to book air with us, it will seamlessly convert to Shipboard Credit to enjoy during your voyage. A new US$125 deposit per guest (up to US$250 per suite) is required for any new request after flights have been accepted or canceled — including if you would like to rebook your ticket. Please note, only one Shipboard Credit per booking will be applied for a declined air schedule.

  • When your Air Concierge access window begins, you’re invited to contact our dedicated Air Concierge team at 877.722.7772 to begin curating your ideal flight itinerary.


    • Access opens 270 days prior to sailing for guests in Concierge Suites and above, or Seven Seas Society members of Platinum-level and above.
    • Access opens 240 days prior to sailing for guests in Serenity Suites and below, and Seven Seas Society members of Gold-level and below.
    • Access opens 210 days prior to sailing for guests with Promotional Air bookings (including guests that are Platinum and above).
  • Passagens aéreas emitidas pela Regent Seven Seas Cruises são restritas por contrato e podem não ser reemitidas ou trocadas por passagens de outra companhia aérea ou rota. In addition, the airline tickets are non-transferable to another guest. Taxas de cancelamento ou de remarcação podem ser avaliadas pela companhia aérea para quaisquer alterações, sendo estas alterações de inteira e exclusiva responsabilidade do hóspede. Todas as reservas aéreas feitas por meio da Regent, personalizadas ou não, que ocorrerem até 1 ano antes da partida, exigirão uma taxa administrativa de U$500 para cada alteração de nome do passageiro.

  • Yes, we highly recommend downloading the official mobile app of your airline prior to travel. These apps offer a convenient way to manage your flight experience — from completing online check-in and accessing your digital boarding pass to receiving real-time flight updates and notifications.

    Download your airline’s app using this Airline App Guide.

  • A escolha prévia do assento está sujeita à política da companhia aérea, podendo não ser um serviço disponibilizado pela empresa. O serviço e a responsabilidade da companhia aérea usados em associação com qualquer programa de cruzeiro da Regent Seven Seas Cruises estão sujeitos ao e limitados pelo "Contrato de transporte", conforme especificado pela companhia aérea para cada passagem emitida.

  • As a result of escalating fuel prices, airlines are implementing changes to their Luggage Policy. These policies vary from airline to airline. Fees for checked luggage are now common with most airlines. These charges are in addition to the airlines' weight restrictions and fees. Luggage fees are payable at the ticket counter at the time of check in. Verifique a política de bagagem da sua companhia aérea.

  • With Air Concierge, your travel is tailored to how you prefer to fly. Whether you wish to select a specific airline, explore premium cabin options, adjust travel dates or request specific routings, our dedicated Air Concierge Specialists work with you one-on-one to curate arrangements that fit your needs.

    • Regent Seven Seas Cruises uses contracted fares and does not redeem airline accrued frequent flyer mileage for Air/Sea upgrades.
    • A possibilidade de tal resgate fica a exclusivo critério das companhias aéreas e deverá ser tratada diretamente com a empresa participante.
    • At the time of booking, please ask your Travel Agent or Reservation Agent to request and cross-reference your booking with your friends and family. A Regent Seven Seas Cruises fará o possível para confirmar seus voos juntos.
    • For this request to be guaranteed, please contact Air Concierge. Fees may apply.

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