Our vision is to be the vacation of choice for everyone around the world. That's why we've enhanced our commitment to your well-being while cruising with our SailSAFE™ Health and Safety Program.
REQUISITOS PRÉ-CRUZEIRO E CHECK-IN
A BORDO - MEDIDAS DE HIGIENIZAÇÃO REFORÇADAS, SISTEMAS DE FILTRAGEM DE AR APRIMORADOS, EQUIPE MÉDICA E MELHORES INSTALAÇÕES A BORDO
DESTINATIONS, ITINERARIES & SHORE EXCURSIONS
THOROUGH & EFFECTIVE MOBILIZATION PLAN
Nossos protocolos e políticas de saúde e segurança serão continuamente avaliados e modificaremos os requisitos de acordo.
Os hóspedes precisam ser vacinados para navegar?
A Regent Seven Seas Cruises dá as boas-vindas a todos os hóspedes a bordo, independentemente do estado de vacinação, sujeitos a regulamentos de saúde locais específicos. Os requisitos de vacinação, se houver, serão destacados para os hóspedes aproximadamente 30 dias antes da partida.
Se os regulamentos locais exigirem que eu seja vacinado contra a COVID-19, o que significa estar “totalmente vacinado”?
In order to be considered fully vaccinated, unless otherwise noted, U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA) and/or World Health Organization (WHO) authorized single brand vaccination protocol will be accepted, with the final dose having been received 14 days or more prior to embarkation. Vaccines include J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford (also known as Covishield and Vaxzervria), Sinopharm BIBP, Sinovac and Covaxin. These vaccines are listed as examples. Refer to FDA, EMA or WHO websites for full approved current list.
A mixed vaccination combination of two doses of an FDA or EMA approved/authorized or WHO Emergency Use Listed (EUL) COVID-19 two-dose series with a minimum interval of 17 days will also be accepted. Nota: individuals receiving a Janssen COVID-19 vaccine before or after another COVID-19 vaccine are considered fully vaccinated against COVID-19 14 days after receipt of the single dose of the Janssen vaccine.
On certain sailings, due to local regulations, a guest who’s primary COVID-19 vaccination will be beyond 270 days at the time of disembarkation from their voyage must have a COVID-19 “booster” dose prior to embarkation to be fully vaccinated.
Vaccination requirements for both fully vaccinated and unvaccinated guests will be highlighted to guests approximately 30-days prior to sailing.
Os hóspedes precisam fornecer prova de teste para a COVID-19 negativo para navegar?
Os requisitos de teste, se houver, serão destacados para os hóspedes aproximadamente 30 dias antes da viagem e podem variar de acordo com o estado de vacinação. Se o teste para a COVID-19 antes do cruzeiro for necessário, é responsabilidade do hóspede providenciar e pagar.
Como fico sabendo sobre qualquer vacina contra a COVID-19 ou requisitos de teste para uma viagem além de 30 dias?
We are closely monitoring the evolving global public health environment and to the extent any itineraries are affected, we will notify impacted guests in a timely fashion and update our booking requirements. Restrições de viagem adicionais para determinadas nacionalidades ou países podem surgir com base no ambiente de saúde pública em rápida evolução, portanto, todos os hóspedes são fortemente aconselhados a monitorar os requisitos atuais de viagem.
Se eu for obrigado a apresentar comprovante de vacinação contra a COVID-19, que documentação preciso fornecer?
O comprovante de vacinação contra a COVID-19 deve ser o documento original do registro de vacinação emitido pela autoridade de saúde do país que administrou a vacinação ou pelo médico do hóspede que completou a administração da vacina; porém, também será aceita a foto do documento de registro de vacinação. Electronic vaccination records will be accepted for residents of countries where electronic documentation is the standard issued form. Confirmation email of vaccination appointment will not be accepted.
Se eu for obrigado a fornecer prova de um teste para a COVID-19 negativo, que documentação preciso apresentar?
Se, devido a regulamentos locais, forem necessários testes, os hóspedes devem fornecer prova de um resultado negativo do teste para a COVID-19 emitido por um provedor de testes registrado (impresso ou digital) feito dentro de um prazo especificado no embarque e devem viajar com uma cópia do resultado do teste. Não há instalações de teste no porto, portanto, os hóspedes que não apresentarem prova de teste negativo para a COVID-19, se tal teste for necessário, terão seu embarque negado.
Test result documentation must be provided in English and must include the following information:
Se eu estiver participando de uma programação em terra pré-cruzeiro organizada pela Regent Seven Seas Cruises, a Regent oferecerá testes para a COVID-19 relacionado aos requisitos de teste pré-embarque necessários?
Para os hóspedes em programação em terra pré-cruzeiro que não foram vacinados contra a COVID-19, é responsabilidade deles providenciar e pagar por qualquer teste para a COVID-19 pré-cruzeiro necessário antes de chegar ao navio.
Como não há teste no píer, se eu for obrigado a fornecer prova de teste negativo para a COVID-19, como posso fazer um teste?
Caso os hóspedes precisem de ajuda para encontrar um local de teste para a COVID-19 antes de partir para casa ou durante a viagem, visite o site Test for Travel, clicando aqui.
Are face coverings required?
At this time, face coverings are not required on board Regent ships.
We will continue to update our face covering policy as protocols evolve and change as policies are subject to local oversight of authorities in the jurisdiction(s) in which the ships are sailing. Should local regulations change, guests may be required to wear face coverings with short notice.
Please note, certain airlines and in-destination venues and public transport services may implement their own policies, independent to the local jurisdiction, and we therefore recommend guests to travel with a supply of face-coverings.
What happens if I don’t comply with health and safety requirements?
All guests and crew are required to comply with our health and safety requirements to protect everyone on board, at the terminal and at destinations we visit. Individuals who do not comply with requirements will be denied boarding or disembarked from the cruise.
Guests should refer to the Cruise Ticket Contract issue for their cruise for complete details.
Will I be required to take a COVID-19 test to disembark the ship? Will you offer testing to meet travel requirements for guests flying back to countries that require negative COVID-19 test results to re-enter the country post-cruise?
For those guests whose country requires a COVID-19 test (PCR or Antigen) to return home, COVID-19 tests are the guest’s responsibility to arrange and pay for.
Se eu estiver participando de uma programação em terra pós-cruzeiro organizada pela Regent Seven Seas Cruises, a Regent oferecerá testes para a COVID-19 de acordo com quaisquer requisitos de teste específicos do país necessários para retornar para casa após o cruzeiro?
For those guests whose country requires a COVID-19 test (antigen or PCR) to return home after a post cruise land program, COVID-19 tests are the guest’s responsibility to arrange and pay for.
Should guests require assistance finding a COVID-19 testing location prior to departing home or while traveling, please click here to visit the Test for Travel website.
Se eu não puder navegar porque testei positivo para a COVID-19 antes de viajar para o navio, receberei um reembolso?
Os hóspedes que precisarem cancelar seu cruzeiro antes de chegar ao navio devido a um teste positivo para a COVID-19 antes de sair de casa ou em trânsito para o navio devem apresentar uma solicitação de seguro.
Os hóspedes precisam ser testados para a COVID-19 em algum momento durante o cruzeiro?
Os hóspedes podem ser solicitados a fazer o teste para a COVID-19 durante uma viagem, se considerado necessário pelas autoridades locais. Guests would be responsible for the cost.
If I test positive for COVID-19 during a cruise and have to quarantine onboard during my cruise, will I receive a refund?
Guests who are quarantined onboard during their cruise and/or disembarked due to a positive COVID-19 test, immediate travel party or close contact as defined above should submit an insurance claim for trip interruption.
What happens if I test positive for COVID-19 during my cruise or at disembarkation?
Guests will only be tested while on board if they report symptoms consistent with COVID-19, and it is deemed a medical necessity by the ship’s doctor, unless testing is required to disembark due to local public health requirements.
If a guest tests positive for COVID-19 while on board, contact tracing will be performed in cooperation with the Security and Surveillance Team.
Se um(a) hóspede apresentar sintomas, ele(a) receberá tratamento às suas próprias custas por nossa equipe médica a bordo e será colocado(a) em quarentena na sua própria suíte. Observe: Anti-viral Covid-19 therapeutics are readily available onboard and will be charged to the guests’ account. The length of their quarantine will depend on the severity of case, the number of days left in the voyage and if the guest(s) is symptomatic/asymptomatic. If the medical condition of the patient continues to deteriorate, the onboard medical team will determine proper course of action to safely disembark the guest(s) depending on the location of the vessel, and will engage Guest Relations team for follow up. Hospital and/or medical treatment after disembarkation will be at the guest’s expense.
Se o(a) hóspede estiver assintomático(a), ele(a) ficará em quarentena em sua própria suíte. The length of their quarantine will depend on the severity of the case, the number of days left if the voyage and whether the guest remains asymptomatic or becomes symptomatic.
Will all guests traveling in the same suite be required to quarantine if one member of the party tests positive during the cruise or at disembarkation?
Guests traveling in the same suite as the confirmed COVID-19 positive case are considered close contacts and will receive an Antigen test for COVID-19. If the Antigen test is positive, a confirmatory PCR test will be given. If the Antigen test is negative, or if after a positive Antigen test the confirmatory PCR test is negative, the close contact will be able to continue to cruise. If the confirmatory PCR test is positive, the close contact will be quarantined and/or disembarked per standard operating procedure.
If a guest receives a positive COVID-19 test and is required to quarantine by local officials after disembarkation, Regent Seven Seas Cruises will not be responsible for any COVID-19 related costs and therefore we strongly encourage guests to purchase travel insurance that includes coverage for COVID-19.
Can I explore on my own while in port?
Guests are free to explore ports of call on their own or as part of a Regent organized excursion. Please keep in mind that this is dependent on local health authorities and the evolving regulations, which are subject to change.
Nosso serviço excepcional começa antes do seu embarque. O seu Consultor Pessoal de Férias ou seu Agente de Viagens ajudará você a planejar suas próximas férias em um cruzeiro de luxo.
