Blacklane

Guests who reserve flights through our optional Air Concierge program will receive a Blacklane credit of $250 per guest (up to $500 per suite) for private executive chauffeur service. Eles podem ser usados para percursos de casa para o aeroporto ou para aumentar a categoria do transfer gratuito do aeroporto para o navio. Os hóspedes receberão seu voucher diretamente da Blacklane, o que lhes dá a flexibilidade de usar esse crédito para cobrir quaisquer necessidades de transfer, de 10 dias antes do cruzeiro até 10 dias depois do cruzeiro.

Além disso, a Blacklane também se tornará o provedor exclusivo de transfers privativos para hóspedes que atingirem o status Seven Seas Society Titanium e superior, e isso lhes dá direito a dois transfers privativos gratuitos, e para hóspedes da Suíte Regent que recebem o benefício de transfers privativos ilimitados.

Blacklane operates in most major travel destinations around the world. You can find a complete list here.

O voucher da Blacklane de até U$500 por suíte normalmente cobre duas viagens, como de sua casa até o aeroporto e do aeroporto até sua casa, em um SUV privativo, transportando até 5 peças de bagagem. Ao reservar seu transfer, você terá a opção de escolher o tipo de carro, incluindo a quantidade de bagagem que esse veículo pode levar, para que você possa escolher com base em suas necessidades específicas. O crédito é seu para aplicar como desejar e não está limitado a um determinado número de transfers nem a um trecho específico da sua viagem (por exemplo, só do navio para o aeroporto).

It’s simple:

• Etapa 1: Click the claim link included in the email you’ll receive directly from us about your complimentary transfers. This email will be sent approximately 60 days before sailing.
• Step 2: Log in or create a Blacklane account by providing your first and last name, email and phone number.
• Step 3: Enter your last name and Regent cruise booking number exactly as they appear in your Regent booking.
• Step 4: Your complimentary voucher and/or credit will be automatically added to your wallet and can be found under the Promotions section of your Blacklane account.

Tip: Credits can be added to any Blacklane account, not just the one linked to the primary guest's Regent email.

• Opção 1: Visit the Promotions section in your account. Here, you will see a list of complimentary vouchers and/or credits you are entitled to. Click on one of them to see more details, and if you decide to use them, click the Apply voucherbutton at the bottom to start booking.
• Opção2: Apply your voucher and/or credit when choosing the service class while booking.
• Opção3: At the end of the checkout page, click on Add promotion.

This helpful Guest Handbook offers step-by-step booking instructions with screenshots to walk you through each part of the process.

• Rides page: You can see all your bookings and their statuses and edit or cancel your rides up until one hour prior to pickup.
• Account page: Access your personal information and account settings.

First, please check your spam/junk folders. If you're not able to locate your email from us, you can try claiming your credits directly by visiting https://blacklane.onelink.me/FBiI/claim following the on-screen instructions. If that doesn't resolve the issue, feel free to contact our Guest Services team for further assistance. We're here to help!

Even if Blacklane service isn’t available in your home location, you can still make the most of your credits in other ways:

• Use your Blacklane Credits to replace a coach transfer at your embarkation or debarkation port (where Blacklane is available).
• Book a ride in one of your cruise ports for added comfort and convenience during your journey.

At this time, Blacklane does not guarantee ADA-compliant vehicles. If you require an accessible transfer, please arrange it through Executive Collections.