25 MASTER SERENA MELANI IMPECCABLE SERVICE WITH A PERSONAL TOUCH Seven Seas Splendor™ sets sail on her inaugural season with a team of officers, staff and crew that are dedicated to ensuring your complete enjoyment. This team of top hospitality professionals from around the world is led by Master Serena Melani — the first female captain to launch a new ocean cruise ship. The Livorno native is no stranger to being first. In 2016, she took the helm of Seven Seas Mariner® to become our company’s first female captain, as well as the first Italian woman to become master of a cruise ship. Under her leadership, you can expect an exceptional level of service by a crew that will go to any length to make sure you feel appreciated and well cared for. Our expertly trained attendants and butlers will maintain your suite just the way you like it, ensuring a fresh, warm and comfortable home is awaiting your return each day. The direction of the maître d’, the expertise of the chef, the guidance of the sommelier and the attentiveness of the wait staff will make each dining experience feel like a symphony of refined flavors and impeccable service. And, should you desire anything “off the menu” during your journey, the concierge awaits you, looking to fulfill your every request.